If you are unhappy with your CC-product and want to return it, we are happy to exchange it for a store credit or issue you full refund (excluding shipping cost) within 14 days from the day you received. We just ask that the items are unworn, unwashed, with their original tags and packaging (hygiene strip MUST be attached to the product) – basically in the same condition as you received it, otherwise we cannot accept your return.
On this page you can order a return note and buy return shipping for your return package. Once the payment has been completed, you can download and print your return note and package label on the receipt page. The return note and your purchased package label will also be sent to your specified email address. Please remember to accompany your package with proof of purchase like a copy of your order confirmation.
Once we receive your return package, we will inspect it and notify you by e-mail if your item(s) are approved or rejected for a refund. If your item(s) are applicable for a refund we will refund the full amount (excluding shipping cost) to the credit card or original method of payment, within a certain amount of days.
Please note that you are responsible for return shipping costs. Unfortunately, we do not offer returns or exchange on sale items.
Your payment has been completed.
Your return note and package label are ready for you.
Follow the instructions below and prepare your return package.
Skriv 3-tals-koden på din pakke som du kan se her. Tallene skal skrives, så det er letlæseligt.
Nu er du klar til at sende pakken. Du sender pakken ved at aflevere den i en DAO365 Pakkeshop.